Restaurant Application
CRTLY restaurant self-ordering kiosks are deployed in quick-service restaurants, food courts and takeaway counters to support self-service ordering and payment, improve ordering speed and reduce queue pressure.
Target Environment
QSR restaurants, food courts, café counters, takeaway pickup areas and high-traffic dining spaces.
Business Context
Food service operators need to process orders faster, reduce cashier workload, improve order accuracy and support digital menu updates across multiple stores.
Industry Challenges
Restaurant kiosks can help address queue pressure, order accuracy and menu management challenges during peak dining hours.
Meal peaks create front-counter congestion and reduce customer throughput.
Manual ordering can lead to miscommunication, especially with modifiers, combos and multilingual customers.
Restaurants need flexible digital menus for price updates, promotions and sold-out items.
Self-ordering reduces dependence on cashier stations during peak hours.
Recommended Hardware
Product series chosen for counter space, traffic volume, and payment reliability.
Countertop / Floor-standing
Designed for flexible restaurant deployment. It can be placed on a countertop for compact service areas or secured to a floor-standing base for dedicated self-ordering zones.
Wall-mounted / Floor-standing
Designed for space-conscious restaurant environments. It can be wall-mounted to save floor space or installed with a floor-standing structure for flexible self-ordering deployment.
Typical Restaurant Workflow
See how a self-ordering kiosk supports the customer journey from menu selection and payment to kitchen preparation and order pickup.
Customer Orders at the Kiosk
Customers browse the menu, select items and complete their order at the self-ordering kiosk.
Order Enters the Restaurant Workflow
The confirmed order moves into the restaurant’s normal order-handling process.
Kitchen Prepares the Meal
The kitchen receives the order through its existing preparation workflow, such as KDS or order tickets.
Customer Collects the Order
When ready, the order is identified by receipt or order number and collected from the pickup area.
Project Configuration
CRTLY provides configurable restaurant kiosk hardware for self-ordering projects, including kiosk enclosure and peripheral configuration, payment hardware, printing and scanning options, and kiosk-side interface support when APIs are provided by the customer or software partner.
01
Screen size, enclosure, printer, scanner and other kiosk peripherals can be configured according to the restaurant project requirements.
02
Payment terminals, receipt printers and other required payment or printing devices can be configured around the selected restaurant workflow.
03
When required, CRTLY can work with the customer or software provider to connect the kiosk using the APIs provided for the project, followed by kiosk-side configuration and testing.
04
Kiosk appearance, branding, enclosure design and installation format can be adapted to the restaurant environment and deployment requirements.
Selected Deployments
A selection of restaurant self-ordering kiosk configurations delivered for different restaurant environments. Each project is configured around the venue workflow, payment requirements, peripheral configuration, software interface requirements and installation environment. The examples shown here represent selected CRTLY deployments and do not represent all projects or customer configurations.
Deployed at a chain quick-service restaurant in Munich, Germany, where customers can browse the food menu, place their orders and complete payment by credit card at the self-ordering kiosks.
Countertop self-ordering kiosks deployed in a food court in Singapore, enabling customers to select food items and complete credit-card payment at the kiosk before order preparation.
Multiple self-ordering kiosks deployed in a specialty restaurant in Chile, allowing customers to browse menu items, place orders and complete payment by credit card directly at the kiosks.
Project Inquiry
Tell us about your restaurant format, menu workflow and payment requirements. Our team will recommend a suitable kiosk configuration.
Industry: Restaurant Self-ordering Kiosk
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